Owners of some 2013-2014 Ford Escape vehicles built on or before 6/12/2013 and equipped with a power or hands-free liftgate may exhibit a concern with a Liftgate Ajar warning chime, indicator message illuminated and/or a difficult-to-open-or close liftgate. DTCs C2006:19, B1453 and/or U3000 may be stored in the liftgate/trunk module (LTM).
1. Measure the body margins (rear panels for liftgate to vehicle body fit). Refer to the service manual section 501-35 for specifications.
2. If liftgate measurements are within specification, go to Step 3. If not, perform a liftgate alignment procedure (section 501-03).
3. Reprogram the LTM to the latest calibration using IDS release 85.02 and higher.