This bulletin applies to 2013 Subaru Impreza vehicles equipped with the EyeSight system. If a customer’s EyeSight system becomes inoperative, be aware that small spiders are able to enter the lens hoods and can build webs which can obstruct the view of the EyeSight system’s stereo camera.
Once you have removed the lens hood assembly from the camera, determine if the webs have contacted the lens. If they have, the lens hoods must be replaced. If the webs can be removed without touching the camera lens, carefully remove the webs and reassemble the camera. Always confirm system operation before returning the vehicle to the customer.