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ASA Announces Lineup of Training Instructors

The lineup of instructors has been announced by the Automotive Service Association (ASA) for its Friday, May 4, training sessions at its 2018 annual Business Meeting.

Scheduled for May 2-4 at the Walt Disney World Swan & Dolphin Resort Hotel in Orlando, Fla., the meeting will feature half-day sessions taking place simultaneously from 1 p.m. to 4 p.m. on Friday. The classes are approved by the Automotive Management Institute (AMi), and students can earn six credits per class.

(See the Thursday sessions here.)

Instructors include:

Bob Greenwood: Elevating Service Excellence with Productivity Mathematics. Attendees will learn why “site-efficiency measurement” – measuring the entire shop as a team, rather than as individuals – can help direct management to failing processes and lead to solutions for how to make them successful.

Bill Haas: Takeaway Strategies for Implementing Effective Leadership. An in-depth course that teaches shop owners how to improve opportunities for team members to excel by creating a culture of empowerment that provides a positive influence and aligns individual and team objectives and values.

The advanced registration fee for members, by April 2, is $99. Since this is a members-only event, nonmembers are welcome to attend but must first join ASA. To join, visit www.ASAshop.org or call (817) 514-2900, ext. 2.

The registration fee includes: Thursday continental breakfast, open board of directors meeting, ASA Luncheon, all AMi-approved training, welcome cocktail reception, Celebration of Excellence and AMi graduation and the Epcot Center Dessert Reception & IllumiNations fireworks display.

Registered attendees also can purchase a guest pass for $50. Housing and transportation arrangements are the responsibility of those who attend.

For additional information about ASA, go to www.ASAshop.org, or visit ASA’s legislative website at www.TakingTheHill.com.

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