Tenneco Inc. has introduced an emission control diagnostics training workshop under the Walker exhaust brand. The workshop will reach automotive service professionals in close to 60 North American cities during 2011.
The Walker Converter Diagnostics and Strategies Workshop is an in-depth technical seminar designed to help repair professionals eliminate emission control comebacks by efficiently and accurately diagnosing problems upstream of the catalytic converter that effect overall emission performance.
The 3.5-hour workshop includes detailed tips related to modern scan tools as well as a broad range of other diagnostic instruments needed to troubleshoot most emission problems. The Walker workshop was presented on a pilot basis in 38 cities last year and received good reviews from participants.
“Last year’s sessions were so well received that we’re receiving dozens of requests for visits to specific markets. Shop owners and technicians are interested in results-oriented training, and the overwhelming success of our pilot series of Walker workshops tells us we’ve hit the mark in terms of content and value,” says Chuck Osgood, manager of sales operations and training, Tenneco. “As a result of this program, we believe technicians will be able to more accurately diagnose catalytic converter replacement opportunities and shops will see a sharp decrease in emission control comebacks.”
Workshop participants learn from L1 ASE-certified Master Technician instructors. Participants will receive a comprehensive Converter Diagnostics Manual (valued at $75) and user-friendly 13-Step Converter Diagnostics Flip Chart. Each session includes real-world emission control case studies and in-depth discussion of common issues such as recurring P0420 codes.
The program began in Concord, N.H. in March and ends in Salt Lake City, Utah in October. The workshop will be held in 15 states and eight Canadian provinces. For more information visit www.walkerexhaust.com or call (800)-304-8878.
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