Owners of the 2007 Dodge Sprinter may experience a problem with the shift lever unable to move out of the Park position. This TSB involves selectively erasing and reprogramming the Electronic Shifter Module (ESM) with new software. This bulletin applies to vehicles built on or before July 20, 2007.
In addition to the shift lever stuck in the Park position, DTC 0007 (electronic shift module internal) is set in the ESM.
Using a scan tool (StarSCAN) with the appropriate diagnostic procedures available in TechCONNECT, verify that all engine systems are functioning properly. If DTCs are present, record them on the repair order and repair as necessary before proceeding.
USING THE INTERNET TO RETRIEVE THE FLASH FILE
Before performing this repair procedure, the operating software in the StarSCAN must be programmed with software release level 8.02 or higher. The software release level is visible in the blue header at the top of the StarSCAN screen.
The StarSCAN diagnostic scan tool fully supports internet connectivity. However, to take advantage of this feature, you must first configure the StarSCAN for your dealership’s network. For instruction on setting up your StarSCAN for the dealer’s network, refer to either “DealerCONNECT > Service > StarSCAN and StarMOBILE tools > Online Documentation,” or refer to the StarSCAN Quick Start Networking Guide. The StarSCAN Quick Start Networking Guide is also available on the www.dcctools.com website under the “Download Center.”
NOTE: Due to the ESM programming procedure, a DTC may be set in other modules within the vehicle. Some DTCs may cause the MIL to illuminate. From the “Home” screen, select “System View,” then select “All DTCs.” Press “Clear All Stored DTCs” if there are any DTCs shown on the list.
SPECIAL TOOLS/EQUIPMENT REQUIRED
CH9401 StarSCAN Tool
CH9404 StarSCAN Vehicle Cable
CH9409 StarSCAN Documentation Kit
CH9410 StarSCAN Ethernet Cable, 12 ft.
CH9412 StarSCAN Software Update Device Kit
TechCONNECT PC or equivalent