The Bosch Group has launched a customer awareness initiative to provide information and education to diesel vehicle owners and technicians purchasing replacement injectors.
The company says the cornerstone of the initiative is a new website, ChooseTheRightInjector.com. The site offers information on a variety of topics, including why injectors fail, the hazards of using non-authorized remanufactured injectors and answers to frequently asked questions.
“Common rail engines are less forgiving of poor quality than conventional engines,” says Ross Sandercock, director of diesel products for Bosch Automotive Aftermarket.
“Although there are many options for selecting rebuilt/remanufactured injectors that can save you money, there are also as many risks associated with choosing an injector from a non-authorized remanufacturer.
"Consumers and technicians need to know the risks and understand the choices they have in order to make an informed decision regarding diesel vehicle service and performance,” he says.
Bosch says it conducted an intense evaluation of a number of non-authorized rebuilt injectors available in the market. More than 50% failed and presented a significant potential hazard to the engine if installed in a diesel common rail system.
According to Sandercock, an injector from a non-authorized remanufacturer could cause an issue as simple (but expensive) as a decrease in fuel economy; but at worst may lead to catastrophic engine damage. In fact, one failed injector could destroy the entire exhaust system and lead to complete engine failure, he says.
Using a problem-solution approach, ChooseTheRightInjector.com takes visitors through the most common injector failure scenarios, lists the symptoms of those failures, and offers helpful tips on how to avoid them. The site also includes links to:
* informational brochures;
* the Bosch Vehicle Part Finder application; and
* the nearest Bosch Diesel sales outlet.
For more information on Bosch products, visit http://www.boschautoparts.com.