This bulletin applies to 2013 Buick Encore FWD vehicles only. A customer may comment that the fuel gauge is operational but will not go past 7/8 full after filling the gas tank. Upon diagnosis, no codes will be found in current or history and the scan tool data matches the ECM data for the fuel level.
This concern has been found on FWD models due to the design of the fuel tanks being different on the AWD models.
Remove the fuel tank and inspect for the float arm contacting the plastic EVAP vent tube inside the fuel tank. Reposition and secure the tube away from the level sender using a zip tie.