Auto Service Professional

3515 Massillon Road, Suite 350

Uniontown, OH 44685

330-899-2200 Ph.

330-899-2209 Fax.


Editorial Staff


Mike Mavrigian
[email protected]

Lori Mavrigian
Managing Editor
[email protected]
330-899-2200 Ext. 2216


Joy Kopcha
Senior Editor
[email protected]
330-899-2200 Ext. 2215

Ann Neal
Associate Editor
[email protected]
330-899-2200 Ext. 2218


Neal Weingart
Art Director
[email protected]
330-899-2200 Ext. 2214



Advertising Contacts

Greg Smith
Auto Service Professional
[email protected]
330-899-2200 Ext. 2212

Karen Runion
Production Manager
[email protected]
330-899-2200 Ext. 2210

Dan Thornton
[email protected]
Bob Marinez
[email protected]
330-899-2200 Ext. 2217
Marianne Dyal
[email protected]



Bob Weber – Automotive Technical Writer

Bob is an award-winning freelance automotive and technical writer and photographer with over two decades of journalism experience.  Bob is president of Virginia-based Write Stuff Communications, Inc.  He is the former Executive Director of Regulatory Affairs for the National Institute for Automotive Service Excellence (ASE) and Executive Director of the national Automotive Technicians Education Foundation (NATEF).  He is an ASE-certified Master Automobile Technician and is a member of the Society of Automotive Engineers (SAE), the International Motor Press Association (IMPA), the Washington Automotive Press Association (WAPA), the Midwest Automotive Media Association (MAMA) and the Society of Automotive Historians (SAH).  He currently chairs the Automotive Technology program Advisory Council for C.S. Monroe Technical Center in Leesburg, Virginia.



Jacques Gordon -- Technical Writer

Jacques Gordon is one of the most recognized technical writers in the automotive aftermarket. His articles and columns have won several publishing and automotive industry awards, and many have been reprinted for automotive and non-automotive publications and for use by technical trainers. He has also been the keynote speaker at industry gatherings and tech schools.

Jacques has worked in the automotive industry for over 40 years, as a mechanic, lab technician, technical writer and trainer. His technical background includes ten years as a mechanic working in flat-rate dealerships and independent repair shops, specializing in European imports. He also worked for ten years as a lab technician, testing head gaskets in the dynamometer lab at Fel Pro, diesel fuel injection systems at Robert Bosch, and automotive and diesel emission control systems at Johnson-Matthey.

His editorial career began with writing service manuals at Chilton Book Company, and that led directly to a ten-year term as the Technical Editor of Motor Age magazine. In addition to being mentored by some of the best journalists in aftermarket publishing, that position also allowed him to develop contacts in almost all segments of the OEM and automotive aftermarket industries, including technicians, shop owners, trainers, engineers, corporate officers and government officials. This experience served him well when he moved on to other staff and regular contributor positions at PTEN Magazine, MACS ACtion magazine, TurboDiesel Register and other non-automotive publications.

As a trainer, Jacques made presentations on basic diagnostic skills at Universal Technical Institute. He also assisted Craig Van Batenburg in training experienced technicians on hybrid vehicle service at the Automotive Career Development Center. This led to training first responders about hybrid vehicle systems. Later he wrote training material about fuel systems for non-technical (sales) people. Jacques has also participated in ASE test writing workshops and currently holds ASE Master Technician and L1 certifications.

Today Jacques continues working as a regular contributor to Automotive Service Professional and Modern Tire Dealer.


Jeff Taylor – Technical Writer

Jeff Taylor has been contributing automotive technical writing since 2009 and he is just as passionate about the automotive industry as when he started more than 30 years ago.  Jeff is a full licensed interprovincial automotive service technician, a member of the Ontario Drive Clean Focus Group and a Board Member for the Ontario College of Trades. Jeff has competed in international diagnostic competitions, been an automotive instructor, won numerous awards and been an ambassador for the industry since he started. Jeff has worked full time for Eccles Auto Service in Dundas, Ontario since 1984.



Advisory Board

  • Dan Paddy, Dan Paddy Service, Seville, Ohio
  • Frank Dannemiller, Mobile Service & Repair Co., Wadsworth, Ohio
  • Bob Fall, Fall Automotive Machine, Toledo, Ohio
  • Scott Gressman, Gressman Powersports, Fremont, Ohio
  • Greg McConiga, O’Daniel Automotive Restorations, Ft. Wayne, Indiana
Subscribe Today

Subscribe to Auto Service Professional

Sign up for a FREE subscription to Auto Service Professional magazine