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Tech Stuff

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SRS Diagnostics and Repairs: Service Can Be Intimidating, But it Doesn’t Need to Be

The Supplemental Restraint System (SRS); or in GM jargon SIR (supplemental inflatable restraint system) uses more components than just airbags: modules, crash sensors, seat weight and position sensors, seat belt switches, warning lights and pre-tensioning devices are all used to protect and enhance the safety of the driver and passengers.

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Chasing Chassis Complaints: Tips and Diagnostics From the Experts

Diagnosing chassis issues, including noise, vibration and drivability concerns ranges from the simple to the difficult-to-pinpoint. In this article we’ll discuss a variety of tips, both vehicle-specific and generic. As part of the article, we’ve included insightful comments from Federal-Mogul Motorparts and Arnott.

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Scan Tool Wiper Diagnostics: Service in Today’s Networked Module-Based Wiper Era

Windshield wipers are an integral component on almost anything that moves, including planes, boats, trains, cars and trucks. And if you think they really haven’t changed much since Mary Anderson invented them in 1903, you are mistaken.

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Charging and Starting: Diagnostics Evolve with System Complexity

When you talk about diagnostics in the automotive industry, the first thing that usually comes to mind is a computer problem like an engine system, anti-lock brake system or maybe even a body control issue.

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Challenges You Face with Difficult Customers

This happens frequently, with many shops experiencing a frustrating issue with what we tend to identify as “difficult” customers. A passenger car enters the shop for a reported “brake noise.” Your inspection reveals badly scored front rotors, a badly rusted right rear rotor, stuck calipers, badly worn front pads and flexible brake hoses that have seen better days. 

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OEM Battery Trends

While the latest high-tech amenities are adding numerous safety, comfort and convenience benefits to a vehicle, they also are creating more battery-related issues for vehicle owners.

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Avoiding Brake Service Comebacks

A number of potential problems can easily result in operational issues and/or customer complaints following brake system service. Here we’ll discuss a few points that will help to avoid these concerns and help give your customers a “sweet” ride.

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Best Practices for Air Conditioning Service

Automotive A/C systems, once a stand-alone and relatively simple design, have evolved and continue to evolve, offering greater efficiency and reduction of atmospheric pollutants.

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Diagnosing and Servicing Gasoline Direct Injection Systems

For those of you who can recall when the manufacturers first came out with the port fuel injected systems, you will remember it wasn’t long before we saw some predictable problems surface on these vehicles, such as olefin and diolefin buildup on the pintle area of the injector causing a restriction.

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Towing the Line

Quite often, vehicles enter your shop which feature a trailer hitch (bumper hitch, frame-mounted hitch receiver). This should alert you to that fact that the customer may, on occasion, be using their vehicle to tow a recreational or commercial trailer.

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