This bulletin applies to 2012 Subaru Tribeca and other Subaru models. If the customer complains that the electronic power steering (EPS) assist is not working properly, with a heavy steering feel, and the EPS light illuminates without a DTC, check the battery terminals for cleanliness an tightness.

If the nut on the battery terminal becomes loose, this can result in a momentary loss in power to the EPS.

Illuminated EPS light.

Illuminated EPS light.

Check battery terminal cleanliness, and use a 10 mm wrench to check tightness of the terminal connection.

Check battery terminal cleanliness, and use a 10 mm wrench to check tightness of the terminal connection.

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