This bulletin applies to 2013 Chevy Equinox and GMC Terrain vehicles, built before 9/6/2012. Customers may comment on any one of the following conditions:
- Intermittent “hood open” message displayed in the DIC.
- Intermittent theft deterrent alarm or horn activation.
- Intermittent remote vehicle start event.
The “hood open” message may turn off after cycling the ignition switch. Dealers have found that adjusting the hood latch only works for a short time and the customer returns with the same complaint.
The condition may be caused by moisture within the hood latch switch. Do not adjust the hood latch for this concern. Replace the hood latch switch with P/N 22909711 (vehicle with remote start); or 22909710 (vehicle without remote start).