Owners of 2014 Dodge Ram 2500 and 3500 trucks equipped with the Power Black Trailer Tow Mirror with Memory option may complain that the tow mirrors don’t operate correctly. When the mirrors are fully open to the trailer tow (upright) position and the driver tries to adjust the horizontal/vertical position, the mirrors will move backwards to the switch input. The mirrors may move correctly when in the normal (down) position.
Using a scan tool (wiTECH) with the appropriate diagnostic procedures in TechCONNECT, first verify that no DTCs are present. Record and repair any codes before proceeding.
1. Using wiTECH, reconfigure the body control module (BCM). The routine is available under the “Diagnostic Procedures” tab found on the home screen “Vehicle View” page of wiTECH.
2. After reconfiguring the BCM, clear any DTCs that may have set.