This bulletin applies to a number of Honda vehicles including 2011-2012 Accord, 2012 Civic and Civic Hybrid, 2011-2012 Crosstour, 2012 CR-V, 2011-2012 CR-Z, 2011 Element, 2011-2012 Fit, Insight and Odyssey, 2012 Pilot and 2012 Ridgeline.
The customer may complain about a loss of power while driving, but the technician may find that the vehicle operates properly when test driven, and no DTCs are set.
The issue may very well be the normal workings of the brake override system. The system is designed to cut engine power if it senses that the accelerator pedal might be stuck (the pedal may be open while the brake pedal is pushed). If you rest your left foot on the brake pedal while driving, the system will think that you’re trying to slow down and the engine power will be cut.
Talk to the customer and tell him/her not to rest their foot on the brake pedal while driving.