Owners of 2013 Fiat 500 models may complain about no response from voice recognition or Bluetooth features. On further inspection, the technician may find U1733-87 stored (lost communication with the CTM…..Convergence Telematics Module).

Replace the CTM following the procedure in TechCONNECT, 08 – Electrical/8E – Electronic Control Modules/MODULE, Convergence Telematics/removal and Installation.