The Automotive Service Association (ASA) Michigan held its second Great Lakes Event at Lansing Community College West Campus in Lansing, Mich. on Sept. 28, 2013.
“We were blessed to have Bob Cooper and Doris Barnes from Elite Worldwide present to great classes for the Great Lakes Event,” states Ray Fisher, president of ASA Michigan.
“When we called Bob the first thing he asked was ‘when will it be and what can I do to help?’ before we even discussed any other details. The attendees raved about the sessions and the venue -- this was truly another success. Bob and Doris did a fantastic job with our group -- and the various role playing episodes they performed within their presentations I think really brought home to reality for a lot of the folks.
“The surveys came back with great enthusiasm and comments were all extremely positive. I’m biased but our results weren’t - according to the feedback we received in the surveys it was the best that many had attended, the venue was very conducive and the professionalism was first class – much like what was stated last year!”
Elite Worldwide conducted abridged sessions of their classes High Impact Sales II and 8 Steps to a More Profitable Shop. At a very affordable cost, attendees were exposed to two great classes, a morning breakfast break, a “Tour of Italy” luncheon and a “Touch of Autumn” at their afternoon break including pumpkin bread, hot & cold apple cider and much more.