Hunter Engineering Co. has added the ability for service shops to automatically send alignment and tread depth results to customers via text messages.
Hunter has integrated technology from Kimoby, a Quebec-based provider of communications software, into its autonomous inspection systems. The technology enables inspection findings to be shared via text messages.
Hunter says a vehicle simply drives through its autonomous inspection systems, Quick Check Drive and Quick Tread Edge, which captures alignment and tire tread depth results instantly. The Hunter inspection results are integrated with the Kimoby platform and automatically sent to the customer.
Hunter says that in a busy shop environment, advisors may not always present inspection findings, causing under-informed customers and missed service opportunities. The Kimoby integration helps ensure inspection findings can always be shared, which better informs customers and increases service opportunities.