Ford Customer Service Division (FCSD) has appointed Lori Dunn to the position of National Motorcraft Marketing Manager.

Dunn will be responsible for overseeing every aspect of the development, execution, and activation of all marketing programs for the Motorcraft brand.

Prior to her latest role with Ford Motor Co., Dunn was the General Marketing Manager for Ford Export Operations and Global Growth. She conducted the marketing, advertising and launch of Ford and Lincoln products in the Middle East, Sub-Sahara Africa, Asia-Pacific, the Caribbean, and Central America.

While managing the Mechanical team in the Aftermarket Engineering and Remanufacturing Operations at Ford, Dunn oversaw the development of competitively priced Motorcraft products. This provided profitable growth for Ford and Lincoln Mercury dealerships and Ford Authorized Distributors.

Dunn joined Ford Motor Company as a graduate of Wayne State University in Detroit, where she earned a bachelor’s degree in marketing, Summa Cum Laude, and an MBA. She is also a guest Professor at Wayne State University for its Automotive Marketing Business course.