Bartec USA has expanded its tire pressure monitoring system (TPMS) loaner tool program to help those affected by Hurricane Irma in Florida.
The company offered a similar program to technicians affected by Hurricane Harvey in Texas and Louisiana.
Bartec says it realizes it will take some time for stores and technicians to assess the damage to their tools and replace affected equipment and inventory. To help the restoration process along, any current Bartec tool users that have a damaged or lost TPMS tool can get free use of a loaner TPMS tool.
Users should contact the Bartec customer service department at (855) 684-8767. For identification purposes, users should have their current tool serial number and account name ready.
"The Bartec customer service associate will start the RMA process for the repair of any damaged units. If your current TPMS Tool is lost, beyond repair, or destroyed, simply request a free loaner tool to use while sorting out the way forward. Bartec will ship the loaner tools to our customer partners at no charge to them. You may also contact your Bartec tool distributor as many of them will have loaner tools already in their warehouses."
The company says it realizes its customers are sorting out lots of things in their personal lives as well as in their businesses, and that a piece of equipment isn't at the top of mind.
CEO Scot Holloway says, “Our aim is to help in some way, and for our customers to have one less thing to worry about. Each and every member of the Bartec USA team is praying for the safety of those affected, and is hopeful for a quick recovery.”
For more information, visit www.bartecusa.com.