The lineup of instructors has been announced by the Automotive Service Association (ASA) for its Friday, May 4, training sessions at its 2018 annual Business Meeting.
Scheduled for May 2-4 at the Walt Disney World Swan & Dolphin Resort Hotel in Orlando, Fla., the meeting will feature half-day sessions taking place simultaneously from 1 p.m. to 4 p.m. on Friday. The classes are approved by the Automotive Management Institute (AMi), and students can earn six credits per class.
(See the Thursday sessions here.)
Bob Greenwood: Elevating Service Excellence with Productivity Mathematics. Attendees will learn why “site-efficiency measurement” – measuring the entire shop as a team, rather than as individuals – can help direct management to failing processes and lead to solutions for how to make them successful.
Bill Haas: Takeaway Strategies for Implementing Effective Leadership. An in-depth course that teaches shop owners how to improve opportunities for team members to excel by creating a culture of empowerment that provides a positive influence and aligns individual and team objectives and values.
The advanced registration fee for members, by April 2, is $99. Since this is a members-only event, nonmembers are welcome to attend but must first join ASA. To join, visit www.ASAshop.org or call (817) 514-2900, ext. 2.
The registration fee includes: Thursday continental breakfast, open board of directors meeting, ASA Luncheon, all AMi-approved training, welcome cocktail reception, Celebration of Excellence and AMi graduation and the Epcot Center Dessert Reception & IllumiNations fireworks display.
Registered attendees also can purchase a guest pass for $50. Housing and transportation arrangements are the responsibility of those who attend.
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