Standard Motor Products Inc. (SMP) recently hosted the Auto Value and Bumper to Bumper 2018 Spring Service Center Advisory Council (SCAC) meeting at its headquarters in New York City.
In attendance were 11 Auto Value and Bumper to Bumper SCAC members from the United States and Canada, along with key Aftermarket Auto Parts Alliance headquarters staff and shareholder personnel.
This bi-annual three-day collaborative meeting allowed SMP to host a comprehensive focus group with the council members, and provide the Alliance with direction on their Certified Service Center (CSC) program. The council members were also able to tour the SMP facilities in Long Island, N.Y., visit Time Square, and enjoy a Yankees game, courtesy of SMP.
Bill Collins, national groups sales director at Standard Motor Products, said, “We embraced the opportunity to work strategically with these Auto Value and Bumper to Bumper shop owners on what service dealers want and need from their parts supplier and manufacturer partners.”
“This was an incredible week in New York,” said Justin Barrett, owner of Barrett Automotive, a Bumper to Bumper Certified Service Center. “These meetings enable me to run my shop at an optimal level. It was extremely beneficial to meet with Standard Motor Products at their world headquarters. We value our partnership with the Alliance and Standard. Together we are best able to service the driver.”
This year’s meeting focused on CSC program elements, business to business e-commerce solutions and what the shop of the future will require from its’ owner and parts supplier.
The SCAC members are appointed to this elite council for being an expert Auto Value, Bumper to Bumper and Confidence Plus CSC shop owner. Each member serves a two-year term with an annual rotation replacing five members.