TSB's

Audi Camera Confused

This bulletin applies to 2017 Audi A4, Q5 and Q7 models and 2017-2018 A5 models equipped with a front and rear view camera system and two side cameras. The customer may report that the top view camera does not load, with only the visual parking aid overlays visible on the right half of the screen.

DTC U104C00 (rearview camera system control module, no communication) may be found in the data bus on board diagnostic interface.

1. Check the DTC memory of the system via the diagnostic scan tool with Guided Fault Finding. DTC U104C00 will be stored in the data bus on board diagnostic interface J533 (address word 0019).

2. Check the identification data of the peripheral camera control module, J928 (address word 006C). If the software part number and software version number show implausible values, replace the peripheral camera control module.

Example of the camera problem where the camera image is not displayed.
<p>Example of the camera problem where the camera image is not displayed.</p>

Invalid software information shown in the identification data for the peripheral camera control software.
<p>Invalid software information shown in the identification data for the peripheral camera control software.</p>

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