Technical Service Bulletins

Electric Power Steering Glitch

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Electric Power Steering Glitch

Some 2012 Ford Focus vehicles equipped with electric power assisted steering (EPAS) and built on or before 4/19/2011 may exhibit a lack of power steering assist upon engine startup and may exhibit DTC C102D.

The customer will see a “Steering Assist Fault Service Required” message, the steering wheel icon, and a yellow dot in the instrument cluster, and will hear a soft warning chime. Steering assist will remain for that key cycle.

For the next key cycle at engine startup, the same warnings will be observed, along with a red dot in the instrument cluster. Steering assist will be removed for that key cycle and all future key cycles.

Reprogram the power steering control module (PSCM) to the latest calibration using IDS release 72.04 and higher or 73.01 and higher.

Files are available at

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