Mitchell 1 adds product support and training resources to website
Mitchell 1 has added a product training section to website that provides access to support and training resources to help service professionals master Mitchell 1 solutions, including ProDemand, Manager SE and the line of products covering Class 4-8 trucks.
The new section is called the Get2Know Training Center.
“Whether it’s looking for an answer to a specific question or for tips and tricks to use Mitchell 1 products more efficiently, the new Get2Know Training Center provides a wide variety of support and training materials designed to help technicians quickly find and access the information they need,” says Nick DiVerde, senior marketing director.
The company says the Get2Know Training Center helps technicians, service advisors and shop managers get answers to their questions as well as help them become proficient quickly as they master the many features of Mitchell 1 software.
For example, the site features a calendar of events for users who are interested in attending live training sessions for the ProDemand, SureTrack and truck products. These online sessions cover all product features and include real-world example lookups, followed by questions and answers.
In addition to live training, the Get2Know Training Center also provides a library of training videos for ProDemand covering topics such as vehicle selection, maintenance, codes, components, service manual, SureTrack, estimate guide and quotes. The video training available for Manager SE includes learning modules that are available 24 hours a day, seven days a week. These modules are divided into 30-minute sections and can be completed for product certification.