Electric Power Steering Problem for Jeep
This bulletin applies to 2014-2017 Jeep Cherokee and 2016-2017 Jeep Grand Cherokee vehicles equipped with electric power steering (EPS).
During EPS module electrical diagnosis and verification, do not disconnect the gray EPS torque sensor connector on the EPS module. If the torque sensor connector is disconnected, the following issues can take place:
If one to two ignition cycles occur while the torque sensor harness is disconnected, diagnostic trouble code (DTC) C2217-00 will be active in the EPS module. This code can be cleared. If three or more ignition cycles occur while disconnected, DTC C15DB-00 will be active. This code cannot be cleared, and the EPS gear will need to be replaced.
Example of the gray EPS connector on 2014-2017 Cherokee.