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Article

Can We Trust Oil Life Monitors?

This Honda Pilot was overdue, but the motorist just kept driving.

If you ask most automotive technicians if they trust an oil life monitor, or OLM, they will typically say “no way” and the reasons for this view will come fast and furiously.

Article

Push Button Start Technology

Figure 5: Momentarily pressing the ignition mode switch button once will enter the accessory...

I’m sure you’ve heard the phrase, “Don’t get pushy.” Well, in the automotive world this phrase seems to have taken on a new meaning. In the last 10 to 15 years or so the number of buttons on a motor vehicle seems to have grown immensely. I remember back in the early days of my automotive career there were fewer buttons to push on the dash and more levers or sliding cable-operated controls than there are on today’s vehicles.

Article

8th Annual ‘Tips From Techs’: Service Technicians Share Tricks of the Trade

Before installing the crankshaft, be sure to apply assembly lubricant to the front and rear...

It’s all about information. The more we know, the better job we can do. No one is an expert on everything. That’s where information sharing becomes so critical. Every tech has faced a problem wherein the remedy isn’t easily found in a repair manual. When a specific problem is faced and a technician discovers a fix, sharing that information with others helps those who may be faced with the same challenge. We’re in this together, so let’s help each other out.

Article

The Cordless Age

Cordless items are obviously handy, but the downside is we end up with many different chargers...

Like most shops, mine has become increasingly populated with cordless power equipment, ranging from impact wrenches, drills, saws, grinders, vacuums, a wide array of flashlights, tablets, cell phones, cordless desk phones and on and on.

Article

Turbocharger Service Tips

Turbocharger Service Tips

Turbochargers are essentially compressors that direct more air into the engine’s cylinders in order to produce additional power. A turbo derives its energy source from both temp and pressure of exhaust gas. Intake air enters through the air cleaner into the turbo compressor inlet. The air is compressed which raises air density and volume.

Article

Tracking Electrical System Failures

Figure 9: Water entered this module, caused by a leaking through an exterior source. Initially...

The need to track down electrical system failures in today’s vehicles are more prevalent now than they were many years ago. With the addition of system add-ons such as increased safety items, more entertainment and creature comfort options and overall improved vehicle operating capabilities, the technician is faced with the added complexity of performing proper diagnostics.

Article

Chasing Chassis Complaints: Tips and Diagnostics From the Experts

You can monitor suspension noise by checking both audio and visual noise levels.

Diagnosing chassis issues, including noise, vibration and drivability concerns ranges from the simple to the difficult-to-pinpoint. In this article we’ll discuss a variety of tips, both vehicle-specific and generic. As part of the article, we’ve included insightful comments from Federal-Mogul Motorparts and Arnott.

Article

Challenges You Face with Difficult Customers

Challenges You Face with Difficult Customers

This happens frequently, with many shops experiencing a frustrating issue with what we tend to identify as “difficult” customers. A passenger car enters the shop for a reported “brake noise.” Your inspection reveals badly scored front rotors, a badly rusted right rear rotor, stuck calipers, badly worn front pads and flexible brake hoses that have seen better days.