It’s all about information. The more we know, the better job we can do. No one is an expert on everything. That’s where information sharing...The Cordless Age February 15, 2019
Like most shops, mine has become increasingly populated with cordless power equipment, ranging from impact wrenches, drills, saws, grinders, vacuums, a wide...
If you’re looking for an ideal example of a quality-minded shop located in a small town setting, look no further. Smitty’s Car Service has been...Turbocharger Service Tips October 26, 2018
Turbochargers are essentially compressors that direct more air into the engine’s cylinders in order to produce additional power. A turbo derives its...The Main Street Garage: Building a Dream October 26, 2018
Toby Cossette, co-owner of The Main Street Garage in St. Augustine, Fla., obtained an associate of arts degree from North Dakota State College of Science....Chasing Chassis Complaints: Tips and Diagnostics From the Experts June 20, 2018
Diagnosing chassis issues, including noise, vibration and drivability concerns ranges from the simple to the difficult-to-pinpoint. In this article...Neubauer’s Auto Repair: A True Maryland Marvel June 20, 2018
Neubauer’s Auto Repair is located in Ellicott City, Md., in northeast Howard County, approximately 10 miles north of the Baltimore-Washington...Challenges You Face with Difficult Customers June 20, 2018
This happens frequently, with many shops experiencing a frustrating issue with what we tend to identify as “difficult” customers. A passenger...Avoiding Brake Service Comebacks March 29, 2018
A number of potential problems can easily result in operational issues and/or customer complaints following brake system service. Here we’ll discuss a...Best Practices for Air Conditioning Service March 29, 2018
Automotive A/C systems, once a stand-alone and relatively simple design, have evolved and continue to evolve, offering greater efficiency and reduction of...