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When Scans Don’t Work: Sometimes we Need a Personal Re-Programming October 18, 2019

Problem diagnosis of our occasional faulty memory can sometimes prove difficult, especially when the concern occurs on an intermittent basis. Sometimes, we...

Enemies of the Road: A Look at the Various Causes of Tire Damage August 8, 2019

We recently surveyed our readers to find out what you’ve seen with regard to tire wear and damage. While the leading causes you mentioned came as no...

The Cordless Age February 15, 2019

Like most shops, mine has become increasingly populated with cordless power equipment, ranging from impact wrenches, drills, saws, grinders, vacuums, a wide...

Challenges You Face with Difficult Customers June 20, 2018

This happens frequently, with many shops experiencing a frustrating issue with what we tend to identify as “difficult” customers. A passenger...

Towing the Line March 28, 2018

Quite often, vehicles enter your shop which feature a trailer hitch (bumper hitch, frame-mounted hitch receiver). This should alert you to that fact that...

Random Rants on Current Issues February 16, 2018

Do you fear the engine cover? Of course not. You work on late model vehicles every day, and you’re accustomed to popping them off in order to gain...

Shop Referrals: A Shop’s Got to Know its Limitations January 29, 2018

Who among us doesn’t smile when we watch the classic 1973 movie “Magnum Force,” as Clint Eastwood, playing his iconic character Detective...

Why Your Shop Should Worry About Faulty Airbags October 24, 2017

Faulty inflators are fueling concern for airbag service safety. According to reports, this includes approximately 34 million vehicles in the U.S. and over...

A Turbocharged Pet Peeve August 4, 2017

I hope I’m not alone in this. One of my pet peeves is the all-too-common misuse of the term “turbocharged.” It seems as though...

Let’s Defend the Fender Cover! June 9, 2017

Ah, the lowly fender cover. It was born with a single life mission: to protect the painted surface of a front fender from nicks and scratches while...

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