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Interstate Auto Care: A Midwest Success Story

Interstate Auto Care: A Midwest Success Story

Madison Heights is about 14 miles northwest of Detroit. Approximately 50% to 60% of Interstate Auto Care’s customer base is within a three-mile radius of Madison Heights, with the remainder within an hour’s drive.

July 1, 2020

Ervine's Auto Repair & Grand Rapids Hybrid -- A Profoundly Progressive Operation

Ervine's Auto Repair & Grand Rapids Hybrid -- A Profoundly Progressive Operation

Jamie Carlson and her husband, Eric, have built a business over the past 25 years that attracts the highest caliber automotive professionals as well as a loyal following of customers throughout the Grand Rapids, Mich., market area. While Eric and the other ASE technicians handle the shop’s high-end service, Jamie’s mission is to continually strive to promote the shop and to elevate the image of automotive repair professionals.

June 3, 2020

The WOW Factor: This California Shop Emphasizes Community Relations
Comments and Quandaries Concerning Shop Life

Comments and Quandaries Concerning Shop Life

Ever wonder why hypoid gear oil stinks so bad? Most of us simply accept the fact that gear oil stinks and grudgingly anticipate the horrid smell when we service a drive axle assembly as a necessary evil.

February 13, 2020

9th Annual ‘Tips From Techs’: Service Technicians Share Tricks of the Trade

9th Annual ‘Tips From Techs’: Service Technicians Share Tricks of the Trade

Sharing diagnostic and repair information provides a real-world aid to all technicians. Rather than finding a fix and keeping it a secret, by sharing, everyone benefits. There’s enough work out there for all shops, so it isn’t a matter of safeguarding tips or tricks from a competition standpoint. By helping each other out, the industry benefits as a whole. Thanks to those who pitched in.

December 12, 2019

People Need Preventive Maintenance, Too

People Need Preventive Maintenance, Too

Every vehicle requires periodic maintenance (preventive maintenance) to avoid problems. The same holds true for certain tools and shop equipment. Lifts should be inspected annually, office and shop computers require updates, torque wrenches require periodic calibration, pneumatic tools require in-line lubrication to prevent dry running and lockups. Bay door rollers require cleaning and lube to keep them running smoothly.

December 12, 2019

Family Owned V&F Auto Thrives in Massachusetts

Family Owned V&F Auto Thrives in Massachusetts

V&F Auto is located in Agawam, Mass., about four miles southwest of Springfield, Mass., and midway between Albany, N.Y., and Boston. The town’s population is about 29,000.

December 12, 2019

Tools and Equipment to Enhance Shop Efficiency

Tools and Equipment to Enhance Shop Efficiency

There are tools that allow you get the job done, and there are tools that allow you get the job done quicker and/or more efficiently. In this brief article, we cherry-picked a few examples of items that help to make shop life easier, with less effort and that help to maximize labor profit.

October 31, 2019

Current Brake Technology: A Discussion of Pads, Rotors and Fluids

Current Brake Technology: A Discussion of Pads, Rotors and Fluids

While technological changes and advancements are in the works for future vehicles, such as electronic braking systems, we thought it best to discuss what’s happening at the current time, in terms of brake pad, rotor and fluid technology.  Included in this article are comments from several brake system parts manufacturers.

October 31, 2019

Great Bear Auto: Advocating for Women Drivers is a Priority

Great Bear Auto: Advocating for Women Drivers is a Priority

Audra Fordin’s shop was not selected for this reader profile article because she’s a female in a predominantly male occupation. Far from it. Rather, she represents a new breed of repair shop owners and technicians who go out of their way to educate customers, specifically female customers.

October 18, 2019

When Scans Don’t Work: Sometimes we Need a Personal Re-Programming

When Scans Don’t Work: Sometimes we Need a Personal Re-Programming

Problem diagnosis of our occasional faulty memory can sometimes prove difficult, especially when the concern occurs on an intermittent basis. Sometimes, we just need to step back, take a deep breath and perform a step-by-step reprogram. Take the following example, wherein I misplaced a Torx T15 bit:

October 18, 2019

CarMD Pro Scan: A Simple Plug-in Tool Accesses Remote Scan and More

CarMD Pro Scan: A Simple Plug-in Tool Accesses Remote Scan and More

Instead of using a shop’s in-house scan tool, CarMD Pro Scan allows you to use the company’s app in conjunction with the plug-in hardware device in order to scan the vehicle, obtaining all data from their remote location directly to your smart phone, laptop  or tablet.

August 29, 2019

Addressing SUV/CUV Steering Issues

Addressing SUV/CUV Steering Issues

Today’s SUVs (sport utility vehicles) and CUVs (crossover utility vehicles) face the same steering system issues as other types of vehicles, in terms of steering system component wear, braking system operation and wheel alignment concerns.

August 8, 2019

Enemies of the Road: A Look at the Various Causes of Tire Damage

Enemies of the Road: A Look at the Various Causes of Tire Damage

We recently surveyed our readers to find out what you’ve seen with regard to tire wear and damage. While the leading causes you mentioned came as no surprise, some things will surely raise eyebrows, and provide a chuckle at the same time.

August 8, 2019

Community Conscious: CoAuto Aplies a Unique Approach to Business