When a vehicle comes into your service bay with a drivability problem you immediately start to wonder if this is could an ignition problem, a fuel problem or some kind of electrical issue that’s happening that would make this vehicle act up enough for the customer to bring it into your shop.
When a vehicle rolls into your service bay for an inspection or any other problem, it’s a good idea to make sure that the vehicle gets a good visual check as well. You want to take care of your customers and give them a good sense of peace of mind so they know you are looking out for their best interests.
Many automotive shops get intimidated when faced with the task of working on a European vehicle. Some of the reasons for this is they aren’t familiar with the vehicle, they don’t have the correct tools, or they quite possibly think that a European vehicle is so much out of the norm or completely different from the Asian and domestic vehicles that they are accustomed to.
In today’s world of automotive repair we’re faced with dealing with a broad range of different types of systems in modern day vehicles that reach our service bays.
I’m sure you’ve heard the phrase, “Don’t get pushy.” Well, in the automotive world this phrase seems to have taken on a new meaning. In the last 10 to 15 years or so the number of buttons on a motor vehicle seems to have grown immensely. I remember back in the early days of my automotive career there were fewer buttons to push on the dash and more levers or sliding cable-operated controls than there are on today’s vehicles.
The need to track down electrical system failures in today’s vehicles are more prevalent now than they were many years ago. With the addition of system add-ons such as increased safety items, more entertainment and creature comfort options and overall improved vehicle operating capabilities, the technician is faced with the added complexity of performing proper diagnostics.
When you talk about diagnostics in the automotive industry, the first thing that usually comes to mind is a computer problem like an engine system, anti-lock brake system or maybe even a body control issue.
As a mobile tech, when I get called by a shop to diagnose or troubleshoot a problem vehicle, I never really know what I will be up against. All I do know is that I will have to be on the top of my game.
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