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TOPIC : Mike Mavrigian

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8th Annual ‘Tips From Techs’: Service Technicians Share Tricks of the Trade

It’s all about information. The more we know, the better job we can do. No one is an expert on everything. That’s where information sharing becomes so critical. Every tech has faced a problem wherein the remedy isn’t easily found in a repair manual. When a specific problem is faced and a technician discovers a fix, sharing that information with others helps those who may be faced with the same challenge. We’re in this together, so let’s help each other out.

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The Cordless Age

Like most shops, mine has become increasingly populated with cordless power equipment, ranging from impact wrenches, drills, saws, grinders, vacuums, a wide array of flashlights, tablets, cell phones, cordless desk phones and on and on. 

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Turbocharger Service Tips

Turbochargers are essentially compressors that direct more air into the engine’s cylinders in order to produce additional power. A turbo derives its energy source from both temp and pressure of exhaust gas. Intake air enters through the air cleaner into the turbo compressor inlet. The air is compressed which raises air density and volume.

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Share Your Knowledge

Our December 2018 issue features our annual tech tips section, where both manufacturers and our shop readers have the opportunity to share technical knowledge with all of our readers, in our Techs Helping Techs section.

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Chasing Chassis Complaints: Tips and Diagnostics From the Experts

Diagnosing chassis issues, including noise, vibration and drivability concerns ranges from the simple to the difficult-to-pinpoint. In this article we’ll discuss a variety of tips, both vehicle-specific and generic. As part of the article, we’ve included insightful comments from Federal-Mogul Motorparts and Arnott.

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Challenges You Face with Difficult Customers

This happens frequently, with many shops experiencing a frustrating issue with what we tend to identify as “difficult” customers. A passenger car enters the shop for a reported “brake noise.” Your inspection reveals badly scored front rotors, a badly rusted right rear rotor, stuck calipers, badly worn front pads and flexible brake hoses that have seen better days. 

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Avoiding Brake Service Comebacks

A number of potential problems can easily result in operational issues and/or customer complaints following brake system service. Here we’ll discuss a few points that will help to avoid these concerns and help give your customers a “sweet” ride.

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Towing the Line

Quite often, vehicles enter your shop which feature a trailer hitch (bumper hitch, frame-mounted hitch receiver). This should alert you to that fact that the customer may, on occasion, be using their vehicle to tow a recreational or commercial trailer.

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TPMS Diagnosis and Service Tips from Parts & Equipment Manufacturers

Likely the leading cause of system failures lies with the condition of the sensor batteries. Sensor batteries are expected to last around six to 10 years, with newer sensors lasting longer due to battery improvements.

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Random Rants on Current Issues

Do you fear the engine cover? Of course not. You work on late model vehicles every day, and you’re accustomed to popping them off in order to gain access to a variety of vacuum lines, spark plugs, sensors, etc.

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