This bulletin applies to 2013-2014 Dodge Ram 1500/2500/3500 Cab Chassis and 4500-5500 Cab Chassis vehicles, built on or after June 26, 2013, that feature a touch screen. The owner may experience radio and touch screen intermittent lockup, mostly when driving on rough roads. No DTCs will be found.
Owners of 2014 Dodge Ram 2500 and 3500 trucks equipped with the Power Black Trailer Tow Mirror with Memory option may complain that the tow mirrors don’t operate correctly. When the mirrors are fully open to the trailer tow (upright) position and the driver tries to adjust the horizontal/vertical position, the mirrors will move backwards to the switch input. The mirrors may move correctly when in the normal (down) position.
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