When a vehicle comes into your service bay with a drivability problem you immediately start to wonder if this is could an ignition problem, a fuel problem or some kind of electrical issue that’s happening that would make this vehicle act up enough for the customer to bring it into your shop.
Someone once said that a good technician is not expensive but, rather, priceless. Having said that, I note we have all spent way too much time on an intermittent problem to justify the hours spent on these types of problems.
Sharing diagnostic and repair information provides a real-world aid to all technicians. Rather than finding a fix and keeping it a secret, by sharing, everyone benefits. There’s enough work out there for all shops, so it isn’t a matter of safeguarding tips or tricks from a competition standpoint. By helping each other out, the industry benefits as a whole. Thanks to those who pitched in.
Every vehicle requires periodic maintenance (preventive maintenance) to avoid problems. The same holds true for certain tools and shop equipment. Lifts should be inspected annually, office and shop computers require updates, torque wrenches require periodic calibration, pneumatic tools require in-line lubrication to prevent dry running and lockups. Bay door rollers require cleaning and lube to keep them running smoothly.
There are tools that allow you get the job done, and there are tools that allow you get the job done quicker and/or more efficiently. In this brief article, we cherry-picked a few examples of items that help to make shop life easier, with less effort and that help to maximize labor profit.
When a vehicle rolls into your service bay for an inspection or any other problem, it’s a good idea to make sure that the vehicle gets a good visual check as well. You want to take care of your customers and give them a good sense of peace of mind so they know you are looking out for their best interests.
While technological changes and advancements are in the works for future vehicles, such as electronic braking systems, we thought it best to discuss what’s happening at the current time, in terms of brake pad, rotor and fluid technology. Included in this article are comments from several brake system parts manufacturers.
Problem diagnosis of our occasional faulty memory can sometimes prove difficult, especially when the concern occurs on an intermittent basis. Sometimes, we just need to step back, take a deep breath and perform a step-by-step reprogram. Take the following example, wherein I misplaced a Torx T15 bit:
Today’s SUVs (sport utility vehicles) and CUVs (crossover utility vehicles) face the same steering system issues as other types of vehicles, in terms of steering system component wear, braking system operation and wheel alignment concerns.
Many automotive shops get intimidated when faced with the task of working on a European vehicle. Some of the reasons for this is they aren’t familiar with the vehicle, they don’t have the correct tools, or they quite possibly think that a European vehicle is so much out of the norm or completely different from the Asian and domestic vehicles that they are accustomed to.
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