Tech Stuff
Scan Tool Wiper Diagnostics: Service in Today’s Networked Module-Based Wiper Era
Windshield wipers are an integral component on almost anything that moves, including planes, boats, trains, cars and trucks. And if you think they really haven’t changed much since Mary Anderson invented them in 1903, you are mistaken.
Charging and Starting: Diagnostics Evolve with System Complexity
When you talk about diagnostics in the automotive industry, the first thing that usually comes to mind is a computer problem like an engine system, anti-lock brake system or maybe even a body control issue.
Challenges You Face with Difficult Customers
This happens frequently, with many shops experiencing a frustrating issue with what we tend to identify as “difficult” customers. A passenger car enters the shop for a reported “brake noise.” Your inspection reveals badly scored front rotors, a badly rusted right rear rotor, stuck calipers, badly worn front pads and flexible brake hoses that have seen better days.
OEM Battery Trends
While the latest high-tech amenities are adding numerous safety, comfort and convenience benefits to a vehicle, they also are creating more battery-related issues for vehicle owners.
Avoiding Brake Service Comebacks
A number of potential problems can easily result in operational issues and/or customer complaints following brake system service. Here we’ll discuss a few points that will help to avoid these concerns and help give your customers a “sweet” ride.
Best Practices for Air Conditioning Service
Automotive A/C systems, once a stand-alone and relatively simple design, have evolved and continue to evolve, offering greater efficiency and reduction of atmospheric pollutants.
Diagnosing and Servicing Gasoline Direct Injection Systems
For those of you who can recall when the manufacturers first came out with the port fuel injected systems, you will remember it wasn’t long before we saw some predictable problems surface on these vehicles, such as olefin and diolefin buildup on the pintle area of the injector causing a restriction.
Towing the Line
Quite often, vehicles enter your shop which feature a trailer hitch (bumper hitch, frame-mounted hitch receiver). This should alert you to that fact that the customer may, on occasion, be using their vehicle to tow a recreational or commercial trailer.
TPMS Diagnosis and Service Tips from Parts & Equipment Manufacturers
Likely the leading cause of system failures lies with the condition of the sensor batteries. Sensor batteries are expected to last around six to 10 years, with newer sensors lasting longer due to battery improvements.
There’s No Stopping the Electric Parking Brake
The advent of electronic parking brake (EPB) systems offers advanced technology but can pose challenges for the service technician. This article explains the current systems and provides insight regarding understanding and troubleshooting these non-mechanical approaches.
