Bolt On Technology says 50 million repair photos have been sent from auto repair facilities to motorists via the company's Mobile Manager Pro and cloud-based NextGear platforms.
Bolt On customer Western Edge Auto Center in Palmdale, Calif., "holds the distinction of transmitting the landmark 50 millionth image, which serves as a testament to how both shops and consumers have adopted multimedia, text-based communications on mobile devices," say Bolt On officials.
"Shops sending multiple photos to their customers - including evidence of both 'good' items found during an inspection, along with items that need to be monitored for potential future service - can increase average repair orders up to 39%, according to Bolt On's research."