WD-40 Co. has redesigned its line of more than 20 WD-40 Specialist products for specialized maintenance jobs that make it easier to identify the right product.
The National Institute for Automotive Service Excellence (ASE) is hosting a free webinar for service technicians on Friday, July 31, at 4 p.m. EST entitled “Accessing and Using Audi OEM Procedures Through erWin.”
KYB Americas Corp. is offer consumers a rebate on the purchase of select shocks and struts, and it's a campaign the company says can help auto service providers by increasing sales on an undersold category.
Who typically sees more cars in your shop on a typical day: a master mechanic or a lube tech? I'm sure you recognized that it's your lube tech. Now, think of the impact on your business when this person is performing at a high and consistent level.
Vehicle owners are more likely to experience problems with air conditioning systems during the summer months. Auto Service Professional recently turned to experts from Bosch Automotive Service Solutions Inc. and Denso Products and Services Americas Inc. for advice. They offered several tips for shop owners and technicians.
How many customers visit your shop once and never come back? A quarter of them? Half of them? More? It is critical that you know that number and who those people are. Let’s look at the three most common “customer types,” including their spending habits, and what it will take to get their attention and pull them into your facility.
Some of your customers might not realize that the batteries in their cars have little in common with auto batteries of years past. Offer them expertise and an assortment of products and your shop could get a slice of this lucrative market.
Champion Brands LLC says its Classic and Muscle Motor Oils are “purpose-built” to address the potential of flat tappet camshaft failures found in older gasoline motors.
Twenty percent of American households are delaying maintenance on their vehicles, according to the results of a recent survey by automotive research firm IMR Inc.
CRC Industries Inc. has made available a new technical bulletin entitled ‘"The Urgent Need for Proper Workplace Cleaning and Disinfecting of Hard Non-Porous Surfaces."
Registration for the sixth and final week of the Tire Industry Association’s Automotive Tire Service webinar series, which will cover tire pressure monitoring system service, is now open. The course will take place June 23-25.
Ever wonder why hypoid gear oil stinks so bad? Most of us simply accept the fact that gear oil stinks and grudgingly anticipate the horrid smell when we service a drive axle assembly as a necessary evil.
It’s hard to believe that tire pressure monitoring systems (TPMS) have been included in passenger vehicles for a little over 30 years. TPMS started with the European vehicle car lines.
When a vehicle comes into your service bay with a drivability problem you immediately start to wonder if this is could an ignition problem, a fuel problem or some kind of electrical issue that’s happening that would make this vehicle act up enough for the customer to bring it into your shop.
Sharing diagnostic and repair information provides a real-world aid to all technicians. Rather than finding a fix and keeping it a secret, by sharing, everyone benefits. There’s enough work out there for all shops, so it isn’t a matter of safeguarding tips or tricks from a competition standpoint. By helping each other out, the industry benefits as a whole. Thanks to those who pitched in.
Every vehicle requires periodic maintenance (preventive maintenance) to avoid problems. The same holds true for certain tools and shop equipment. Lifts should be inspected annually, office and shop computers require updates, torque wrenches require periodic calibration, pneumatic tools require in-line lubrication to prevent dry running and lockups. Bay door rollers require cleaning and lube to keep them running smoothly.
Someone once said that a good technician is not expensive but, rather, priceless. Having said that, I note we have all spent way too much time on an intermittent problem to justify the hours spent on these types of problems.
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